Shipping policy
This Shipping Policy explains how The Book Nook Washington processes and delivers orders placed through our website.
Shipping Locations
We currently ship orders within the United States only. We do not offer international shipping at this time.
Shipping Cost
We offer free standard shipping on all orders within the United States. There are no additional shipping fees for standard delivery.
Order Processing Time
Orders are processed Monday through Friday.
Processing time is 1–5 business days.
Orders placed after 2:00 PM (Central Time) will be processed on the next business day.
Orders are not processed on Sundays or major holidays.
You will receive a confirmation email once your order has been successfully placed, and another notification when your order has shipped.
Transit Time and Delivery Estimates
After your order has been processed and shipped, the estimated transit time is:
2–3 business days (Monday through Friday)
The total estimated delivery time is:
3–8 business days from the order date
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors outside our control.
Shipping Carriers
We use reliable shipping carriers such as USPS, UPS, or other reputable carriers to ensure safe and timely delivery.
The shipping carrier used will depend on your location and order details.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your shipment’s progress.
If you do not receive tracking information within 5 business days of placing your order, please contact us.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. The Book Nook Washington is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
If you notice an error in your shipping address, please contact us immediately at booknookwashington@gmail.com.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 30 days of delivery. We will work with the shipping carrier to resolve the issue and provide a replacement or refund when appropriate.
Contact Information
If you have any questions about shipping, please contact us:
The Book Nook Washington
641 N Cummings Ln
Washington, IL 61571
United States
Email: booknookwashington@gmail.com
Phone: +1 (309) 508-7323
Business Hours:
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed